METHODIQ® PRIVACY POLICY

Last Updated: March 7, 2025

Methodiq, Inc. (“Methodiq”, “we”, “us”, or “our”) respects the privacy of your Personal Data (defined below), and as such, we make every effort to ensure that your Personal Data is protected and private.

This Methodiq Privacy Policy (“Privacy Policy”) forms a part of, and fully incorporated into, our Terms and Conditions (“Terms”) and describes how we and the Medical Group use Personal Data that we collect, receive, and store about individuals in connection with the use of the website located at www.methodiq.com, and any other related or affiliated websites and mobile applications (each, together with any sub-domains, content and services, the “Sites”), as well as the various product and/or service offerings made available on the Sites (collectively, “Site Offerings”). Users with disabilities who wish to access this Privacy Policy in an alternative format can contact us by emailing us at [email protected]; or sending us U.S. mail to: Methodiq Inc., 110 Greene St., Second Floor, New York, NY 10012.

YOU SHOULD CAREFULLY READ THIS PRIVACY POLICY.

By accessing, browsing, and/or otherwise using the Sites and/or Site Offerings, you are creating a binding contract between you and us, and you are acknowledging that you have read, understood, and agreed to be bound by this Privacy Policy, in its entirety. If you do not agree with the terms and conditions of this Privacy Policy in their entirety and/or would prefer that we not collect, use, or disclose your Personal Data as described herein, you should not use the Sites and/or Site Offerings, or otherwise provide us with any information. Capitalized terms used but not defined herein shall have the same meanings as defined in the Methodiq Terms of Service.

INTRODUCTION

This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Data is collected and used in connection with our Sites.

When we refer to “Personal Data” in this Privacy Policy, we are referring to any information that may be used, either alone or in combination with other information, to personally identify an individual, as well as the personal or material circumstances of an identified or identifiable individual. Different states, jurisdictions define Personal Data (and similar terms, such as personal information and personally identifiable information) to include different things, but Personal Data includes information, such as first and last name, email address, home or other physical address, telephone number, and other contact information. It may also include your computer or mobile device IP address, and geo-location information, if such data can be linked to a particular person.

This Privacy Policy applies only to Personal Data and other information provided by you and/or collected by us through the Sites. It does not apply to Personal Data and/or other information that we, or other parties, may collect through other means, such as through any business relationship between you and us. Other than where mandated by applicable law, this Privacy Policy also does not apply to information that you submit on other websites, even if we communicate with you on those other websites or provide a link to those websites through our Sites. For example, if you login via or post something on Facebook®, LinkedIn®, Twitter®, or other social media or networking sites, that information is governed by the privacy policies of those websites, not by this Privacy Policy.

PERSONAL DATA WE COLLECT ABOUT YOU

We collect Personal Data that you provide to us (e.g., during the registration, email submission, and/or checkout process) to fulfill your request to receive additional information or for the purpose of handling the contractual relationship that you have with METHODIQ®. We only use and store your Personal Data if we have a legal basis for doing so, including where you have given us your express consent, where we have a legitimate business interest or pursuant to a contractual relationship between you and METHODIQ®. Please be advised that users may withdraw consent at any time by using the options made available in this Privacy Policy.

SUPPLEMENTAL SECTIONS APPLICABLE TO CERTAIN JURISDICTIONS:

  • PRIVACY PROVISIONS FOR CALIFORNIA RESIDENTS
  • PRIVACY PROVISIONS FOR NON-CALIFORNIA US RESIDENTS
  • CONSUMER HEALTH DATA PRIVACY POLICY
  • HOW AND WHY WE COLLECT PERSONAL DATA

    Please see our Provisions for California Residents below for additional details regarding the categories of Personal Data collected, and the business purposes for such collection.

    Providing Personal Data is Your Choice. However, if you choose to make use of the Sites, you may need to provide certain Personal Data to us. If you choose not to provide mandatory Personal Data, you may still visit parts of our Sites but you may be unable to access certain Site Offerings, options, programs, offers, and services that involve our interaction with you. If you do provide us with Personal Data as described below, you agree that it will be accurate and complete, and it is your responsibility to keep it current.

    The types of Personal Data you may be asked to provide, and the circumstances in which we request it, are described below. We present the information below based on the categories of information collected, but please be aware that similar specific pieces of information may apply to multiple categories. For example, your name and email address may be included within each of the “Identification and Contact Information”, “Billing Information”, and “User-Provided Information” categories described below.

    1. Identification and Contact Information.
      • a. This is information that identifies you as an individual, such as your first and last name, date of birth, driver’s license (or other government identification) information, and information that enables us to contact you, such as an email address, mailing address, or phone number, as well as information about Site pages and products you have browsed, and actions taken on these pages. This information is generally collected when you: (i) create an account with us; (ii) contact us using the Sites; (iii) provide answers to quizzes and/or surveys provided by us; (iv) access the Sites from certain marketing material, links and emails; (v) request to receive newsletters and other materials; (vi) submit a product review; (vii) make a purchase (or attempt to make a purchase, but do not complete the purchase process); and (viii) participate in interactive features of the Sites, including but not limited to when you use the Medical Group’s Provider consultation services.
      • b. Below is some additional information on how we collect this information:
        • i. Account Creation: During your use of our Sites, and in order to use certain Site Offerings, you may choose, or be required, to create an account and fill in required forms referred to herein as an “Account.” We may offer different options to create an Account, including:
          • 1. Direct registration, where you input your Personal Data to complete and submit a registration form directly on our Sites.
          • 2. Upon purchasing any Methodiq products and/or services and/or upon subscribing to our Auto-Refill Subscription service, an Account will automatically be created for you so that you may access, manage and cancel your subscription.
          • 3. Registration using third party accounts, where you use a “login with…” (or similar) button that we display on our Sites for a designated third party service, referred to herein as a “Third Party Account”, such as Facebook® or Google®. Doing so will enable you to link your Account and your Third Party Account. If you choose this option, then you will be required to approve the connection as well as the types of information (which may include Personal Data) that we will obtain from your Third Party Account and the types of activities that we may perform in connection with your Third Party Account. Please note that in order to use this option, you will need to have, and may need to be signed-in to, an existing Third Party Account.
        • ii. Share with Friends Services: Our Sites may allow you to invite friends to use our Sites by sending them an invitation email or message. You may do so by:
          • 1. Using our Sites to send or post an invitation message via your Third Party Account; and/or
          • 2. Using our Sites to send an invitation email to your friend’s external email address (for example, a Gmail address).
          • 3. If you send or post an invitation message to a friend, we may collect Personal Data about the recipient, such as their email address or Third Party Account user name and ID. Your name and/or email address may also be included in their invitation or email message. If we collect Personal Data about the recipient of an invitation from you, we will only use such Personal Data for the one (1) time purpose of sending the subject invitation message, and for no other purpose.
        • iii. Interactive Site Services: Our Site may from time to time offer interactive services that allow or request you to submit information about yourself in order to receive information, products, and services from us. For example, to use certain Site Offerings, you may elect to submit, or we may ask you to provide pictures of yourself.
      • c. We collect and use Identification and Contact Information:
        • i. for purposes of verifying your identity when you create an Account, make a purchase, or access certain Site Offerings and/or other features of our Sites;
        • ii. for purposes of providing you with Site Offerings, products, services, or content you have purchased, used, or otherwise engaged with;
        • iii. for purposes of contacting you regarding your use of the Site Offerings, purchases, or your Account, which may include providing updates and/or seeking feedback on our products;
        • iv. for purposes of sharing invitations and messages with your friends at your request;
        • v. for purposes of responding to your inquiries and administrative requests;
        • vi. subject to your right to opt out and subject to applicable law, for purposes of sending you newsletters and other marketing and promotional communications that we believe may be of interest to you;
        • vii. for purposes of targeting you with relevant ads on third party media companies;
        • viii. for purposes of providing and improving our Sites and associated Site Offerings; and
        • ix. for internal business purposes, such as analysing and managing our service offerings including, without limitation, the Site Offerings.
      • We may also combine the information we have gathered about you with information from other sources.

      • d. At times, we may want to contact you via telephone regarding your use of the Site Offerings. By submitting your Personal Data by and through the Sites and/or Site Offerings, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact US residents via telemarketing in accordance with the Rule and applicable state do-not-call regulations.
    2. Photo Data.
      • a. You may be offered the opportunity to submit a photograph (“Photograph”) in order for us to identify skin conditions and properties. We may apply software and algorithms against the Photographs to detect the general structure of your face (“Structural Data”, together with the Photograph, the “Photo Data”) and generate data derived from your Photo Data that has been de-identified, anonymized, and/or aggregated as those terms are defined by applicable law (“Derived Data”) as legally permitted.
      • b. We only collect Photo Data if you provide it to us through your mobile device, computer or other digital transfer as part of our quizzes or other Site Offerings.
      • c. We use Photo Data and Derived Data to (i) to share with the Medical Groups so they can provide treatment and / or (ii) for research, product development, general Service improvements, and other legal purposes.
      • d. Our legal basis for processing Photo Data provided by you to us is our legitimate business interests, specifically our ability to improve our existing and future Site Offerings and Services.
      • e. Unless required to retain Photo Data to comply with the law or defend our rights, we will delete Photo Data upon the earlier of: (1) the initial purpose for collecting or obtaining such Photo Data being satisfied, or (2) 5 years since of your last interaction with Methodiq.
    3. Billing Information.
      • a. Our Sites include the option to purchase products or services from us, as a standard sale, as part of our Auto-Refill Subscription plan, and as part of our try-before-you-buy program. If you choose to make any kind of purchase, we will require sufficient information from you to complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required to process the order. Please note that credit card information is considered “Sensitive Data” for purposes of this Privacy Policy.
      • b. We collect and use this type of information for the purpose of processing required payments.
      • c. Methodiq may utilize third-party service providers to provide payment processing services. If you choose to purchase products and/or services via the Sites, the payment method information provided will either be collected directly by the applicable third-party payment processor(s), or we will disclose that payment method information to those contracted third-party payment processor(s). Methodiq requires that its third-party payment processing service provider(s) has/have in place privacy policies and practices consistent with this Privacy Policy; provided, however, that we cannot guarantee the privacy practices of our third-party payment processing service provider(s).
      • d. We will retain this information for as long as necessary to complete your purchase and/or to process any return, unless you have opted to save your billing information. If you do so, we will retain the information for as long as you maintain your Account.
    4. User-Provided Information.
      • a. Some parts of our Sites may enable you to build a public profile in connection with your Account, referred to herein as a “Public Profile.” Your Public Profile may include your name and other information that you choose to include in your Public Profile, such as your gender and profile picture. Our Sites may also include interactive features or pages that allow users to submit product reviews or upload content. If you participate in any of these interactive areas, we will collect whatever Personal Data you choose to include.
      • b. We collect and use this information for the purpose of allowing our customers and fans to engage with us, the Medical Group, and others through the Sites.
      • c. Our legal basis for processing this information is our legitimate business interests, specifically our ability to operate an interactive platform that allows our customers and others to receive the Site Offerings, learn more about our products and for us to learn more about our customers’ needs and preferences with respect to our existing or future product lines.
      • d. We will retain this information for as long as we have a business need to do so, unless a longer period is required by law. Note that while you can, in some circumstances, request removal of this type of information, in some cases we may not be able to remove Personal Data that you voluntarily disclose due to technical limitations. We will inform you if we cannot remove information as requested.
      • e. A Special Note About User-Provided Information. If you create a Public Profile or use other interactive features of the Sites, or engage with us via any social media websites, the information (including Personal Data) that you submit may be seen and used by others for as long as the applicable web pages remain active, and may be visible longer if pages are cached (depending on your privacy settings associated with your accounts with the applicable social media websites). This information may be used by other end-users of the Sites or the public to send you unsolicited messages. We provided notices and tools on our Sites to inform you of which content may be publicly available. However, we are not responsible for the Personal Data that you choose to post in this manner, and we encourage you to think carefully before posting anything in any public area of our Sites, and only to post information that you are sure you want to be accessible to everyone. Further, the social media websites operate independently from us, and we are not responsible for such social media websites’ interfaces or privacy or security practices. We encourage you to review the privacy policies and settings of the social media websites with which you interact to help you understand those social media websites’ privacy practices. If you have questions about the security and privacy settings of any social media websites that you use, please refer to their applicable privacy notices or policies.
    5. Location Information.
      • a. We may provide certain location-based services, or “Location Services”, through our Sites that are dependent on data related to the geographic location, or the Location Data, of your mobile device and/or other device through which you are accessing our Sites. You should be able to use the settings on your mobile device or other device to turn off location-sharing features.
      • b. We collect this information for purposes of offering the Location Services on our Sites so that we can provide the applicable location-based content and any location-based Site Offerings to you.
      • c. Our legal basis for processing this information is our legitimate business interests, specifically our ability to provide products and services that are applicable in the area in which our users are accessing and using the Sites.
      • d. We will retain this information for only as long as the location services are active on your device.
    6. Log Files.
      • a. We may (directly or through third parties) make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet service provider (ISP), date/time stamp, referring/exit pages, clicked pages, and any other information that your browser may send to us.
      • b. We may (directly or through third parties) use such information to analyze trends, administer our Sites and/or Site Offerings, track users’ movement around our Sites, and gather information.
    7. Cookies and Other Tracking Technologies.
      • a. Our Sites utilize “cookies,” anonymous identifiers and other tracking technologies which enable us to provide you with information that is customized for you.
      • b. For more information, see the “Cookie Policy” section of this Privacy Policy.
    8. Analytics Services.
      • a. Our Sites may use the tools described below (the “Analytics Services”) to collect information about the use of our Sites, such as how often users visit our Sites, what pages they visit when they do so, and what other sites they used prior to visiting our Sites. We use the information we collect from the Analytics Services to maintain and improve our Sites and our products and services.
      • b. The Analytics Services we use include, but are not limited to:
        • i. Google® Analytics. Our Sites may use a tool called “Google Analytics®.” We may combine the information collected through the use of Google Analytics® with Personal Data. Google’s® ability to use and disclose information collected by Google Analytics® about your visits to and use of our Sites is restricted by the Google Analytics® Terms of Service, available here, and the Google® Privacy Policy, available here. You may learn more about how Google® collects and processes data specifically in connection with Google Analytics® here. You may prevent your data from being used by Google Analytics® by downloading and installing the Google® Analytics Opt-out Browser Add-on, available at here.
        • ii. Our Sites may use an analytics tool called “Hotjar®.” Hotjar’s® use of information collected through its analytics tools is set forth in the Hotjar® privacy policy available here. You may also opt-out of Hotjar® analytics tracking by visiting the Hotjar® Opt-Out Page, available here.
        • iii. Our Sites may use a marketing cloud and affiliate program tool called “Impact”. Impact’s use of information and privacy policy can be found here.
        • iv. Google Optimize. Our Sites may use an A/B Testing tool called Google Optimize. Google Optimize’s use of information and privacy policy can be found here.
        • v. Facebook Analytics. Our Sites may use a web analysis tool called Facebook Analytics. Facebook Analytics’ use of information and privacy policy can be found here.
        • vi. Our Sites may use a web analysis tool called Braze®. Braze’s® use of information and privacy policy can be found here.
        • vii. Our Sites may use a web analysis tool called Amplitude®. Amplitude’s® use of information and privacy policy can be found here.
        • viii. Our Sites may use a tool called “BigQuery®.” BigQuery® is owned and operated by Google®. We may combine the information collected through use of BigQuery® with Personal Data. Google’s® ability to use and disclose information collected by BigQuery® about your visits to and use of our Sites is restricted by the Google® Privacy Policy, available here. You may learn more about how Google® collects and processes data specifically in connection with BigQuery® here.

    Facebook® is a registered trademark of Facebook, Inc. (“Facebook”). BigQuery®, Google® and Google Analytics® are registered trademarks of Google, Inc. (“Google”). Hotjar® is a registered trademark of Hotjar Ltd. (“Hotjar”). Braze® is a registered trademark of Braze, Inc (“Braze”). Amplitude’s® is a registered trademark of Amplitude, Inc (“Amplitude”). Please be advised that Methodiq® is not in any way affiliated with Facebook, Google, Hotjar Braze, Amplitude, nor are the Site Offerings endorsed, administered or sponsored by any of the foregoing entities.

    HOW AND WHY WE MAY CONTACT YOUR MOBILE DEVICE

    At times, we may want to contact you via your mobile device regarding your use of the Site Offerings.

    Where you provide “prior express consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive telephone calls, including artificial voice calls, pre-recorded messages, calls, and/or SMS text messages delivered via automated technology, to the telephone number(s) that you provided.

    Please note that you are not required to provide this consent in order to obtain access to the Site Offerings, and your consent simply allows Methodiq to contact you via these means.

    The frequency of SMS text messages that you receive from us may vary. Standard message and data rates may apply. Where you provide your consent as set forth above, you represent that you are the line subscriber and primary user of the telephone number that you provided (“Active Telephone Number”) and, as such, have the authority to agree to receive SMS text messages on the Active Telephone Number. Please be advised that by agreeing to this Privacy Policy, you are obligated to immediately inform us if and when your Active Telephone Number changes. Without limiting the foregoing, if you: (a) have your Active Telephone Number reassigned to another person or entity; (b) give up your Active Telephone Number so that it is no longer used by you; (c) port your Active Telephone Number to a landline or vice versa; or (d) otherwise stop using your Active Telephone Number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify Methodiq of the Phone Number Change via e-mail at: [email protected], or by using one of the methods set forth in the “Contact Us” section below.

    Our legal basis for processing this Personal Data is our legitimate business interests, specifically our ability to provide you with the requested Site Offerings, to offer you our products and services, and to promote our Site Offerings (including cart reminders) and the content of our Sites.

    We will retain this Personal Data for as long as we continue to have a business purpose for doing so (which will be at least as long as you continue to maintain an Account), unless a longer period is required by law. Such business purposes may include legal, taxation, accounting, risk management, and other purposes.

    To stop receiving text messages from Methodiq, please reply “STOP” to the text message that you received from us. Please note this preference will only apply to the phone number that received the text message. Please reply “HELP” to receive help information.

    Please promptly notify Methodiq of any change to the mobile telephone number provided to us via e-mail at: [email protected], or by using one of the methods set forth in the “Contact Us” section below.

    HOW AND WHY WE DISCLOSE PERSONAL INFORMATION

    Please see our Provisions for California Residents below for additional details regarding how we disclose Personal Data that we collect.

    We may disclose Personal Data to third parties in the following circumstances: